Privacy Policy

Last updated: 21 August 2026

WorkForth is a field-service and site-management application operated by Inizio Homes (Pty) Ltd,

South Africa (“WorkForth”, “we”, “us” or “our”).

This Privacy Policy explains what information WorkForth collects, why we collect it, how it is used

and protected, and the choices available to users.

By using WorkForth, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

WorkForth may collect and process the following categories of information.

Account and profile information

When an account is created, we may collect information such as:

  • Name

  • Email address

  • User role, such as Owner, Foreman or Worker

  • Company or business information

  • Team-member information

  • Account identifiers and authentication information

Passwords are handled through secure authentication services and are not stored by WorkForth in readable form.

Site, job and operational information

Users may enter information relating to their business operations, including:

  • Sites, jobs or work locations

  • Tasks and task status

  • Attendance and clock-in information

  • Daily reports

  • Material requests

  • Issues and snag items

  • Notes and comments

  • Team assignments

  • Job, ticket or work-order information where applicable

This information is provided by users and is used to provide the core WorkForth service.

Photos and camera access

WorkForth may request access to the device camera or photo functionality so users can capture and upload site or job photographs.

Photos uploaded to WorkForth may contain information relating to a site, job, task, issue or report.

WorkForth does not access photographs on a device unless the user chooses to capture, select or upload them through the app.

Location information

WorkForth may request access to device location where location is required for a feature, such as recording or confirming a site or business location.

Depending on the device and permissions granted, this may include approximate or precise location information.

Location information is used only for WorkForth functionality and is not sold to third parties.

Users can control location permissions through their device settings.

Notifications

WorkForth may collect a device notification token so that important operational notifications can be sent, such as urgent material requests or other relevant site alerts.

Usage and diagnostic information

We may use analytics and diagnostic services to understand how WorkForth is used and to improve reliability and usability.

This may include information such as:

  • App version

  • Device and operating-system information

  • General feature usage

  • App launches and sessions

  • Setup completion

  • Errors, crashes or technical diagnostics

  • Aggregated usage and retention information

We aim to measure how the product is being used without unnecessarily accessing the private content of individual sites, photographs, reports or conversations.

2. How We Use Information

We use information collected through WorkForth to:

  • Provide and operate the WorkForth service

  • Authenticate users and maintain accounts

  • Manage companies, teams, sites, jobs and assignments

  • Allow Owners, Foremen and Workers to use role-appropriate features

  • Store and display tasks, attendance, reports, photos, material requests and issues

  • Send relevant operational notifications

  • Maintain security and prevent misuse

  • Diagnose technical problems

  • Improve app performance and usability

  • Understand aggregated product usage

  • Provide customer support

  • Comply with applicable legal and regulatory obligations

We do not use private operational information for unrelated advertising purposes.

3. How Information Is Stored and Processed

WorkForth uses cloud-based infrastructure, including services provided by Google Firebase and Google Cloud, for functions such as:

  • Authentication

  • Database storage

  • File and photo storage

  • Cloud functions

  • Notifications

  • Analytics and diagnostics

Information may therefore be processed or stored on infrastructure located outside the user’s country.

Where personal information is transferred internationally, we take reasonable steps to use reputable service providers and appropriate safeguards.

4. Information Sharing

We do not sell personal information.

Information may be shared only where reasonably necessary with:

  • Cloud infrastructure and technology providers used to operate WorkForth

  • Apple or Google where required for app distribution, authentication, notifications or purchases

  • Professional advisers or service providers where legitimately required

  • Authorities where disclosure is required by law, regulation, court order or lawful process

Service providers may process information only as necessary to provide their services to WorkForth.

5. Company and Team Data

A WorkForth company account may contain information entered by the business and its authorised users.

Company Owners may control access to sites, jobs and team information and may add, deactivate or remove team members.

Users should only upload information that they are authorised to collect, use and share through WorkForth.

Where an organisation uses WorkForth to process personal information relating to its employees, contractors, customers or other individuals, that organisation remains responsible for ensuring that it has an appropriate lawful basis for doing so.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the WorkForth service

  • Maintain the user or organisation account

  • Fulfil legitimate business and operational requirements

  • Meet legal, accounting or regulatory obligations

  • Resolve disputes and maintain security

Information may be deleted or anonymised when it is no longer reasonably required.

Some information may remain temporarily in secure backups after deletion from the active service.

7. Account and Data Deletion

Users may contact WorkForth to request deletion of their account or personal information, subject to legitimate legal, security and business-record requirements.

Where a user belongs to a company account, certain operational records may be controlled by the company Owner rather than the individual user.

Requests can be sent to:

support@workforthapp.com

We may need to verify the identity of the requester before completing a deletion request.

8. Security

We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, loss or misuse.

These measures include the use of secure authentication, access controls and established cloud infrastructure.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

Users are responsible for keeping their login credentials confidential and for protecting access to their devices.

9. Children

WorkForth is intended for businesses and working professionals and is not designed for children.

We do not knowingly collect personal information from children through the service.

If we become aware that information from a child has been collected inappropriately, we will take reasonable steps to remove it.

10. Payments and Subscriptions

Where WorkForth offers paid subscriptions through the Apple App Store or Google Play, payments are processed by the applicable app-store provider.

WorkForth does not receive or store users’ full payment-card information.

We may receive information relating to the status of a subscription or purchase where required to provide paid features.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may give you rights relating to your personal information, including the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request information about how personal information is used

South African users may also have rights under the Protection of Personal Information Act, 2013 (POPIA).

To exercise a privacy right, contact us at:

support@workforthapp.com

12. Third-Party Services

WorkForth may rely on third-party services necessary for the operation of the app, including services supplied by Google, Firebase, Apple and other technology providers.

Those providers may process information in accordance with their own privacy policies and contractual obligations.

Links to external websites or services are governed by the privacy practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy as WorkForth develops, new functionality is introduced or legal requirements change.

The latest version will be published on this page and the “Last updated” date will be revised when material changes are made.

14. Contact Us

For privacy questions, requests or concerns relating to WorkForth, contact:

WorkForth
Operated by Inizio Homes (Pty) Ltd
South Africa
Email: support@workforthapp.com
Website: https://www.workforthapp.com